About This Policy:

Privacy Policy for Dhanam Store Application Web & Mobile. This policy describes:

• Thank you for using the Dhanam Store Application (referred to as "the mobile App & Website"). At Dhanam Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your information. By using our Dhanam Store App & Website, you consent to the practices described in this Privacy Policy.

Information We collect from you: When you visit the Website or make an order through the Website / mobile app, you may be asked to provide information about yourself.

• Personal Information : We may collect personal information such as your name, email address, phone number, and delivery address when you create an account or place an order through the Website / Mobile App.
• Payment Information : To process transactions, we collect payment information such as card details or other payment account information. We use industry-standard encryption and secure payment gateways to protect your payment information.
• Location Information : With your consent, we may collect and process your device's location information to provide location-based services, such as finding nearby stores or facilitating delivery services.
• Usage Information : We collect information about your interactions with the App, including pages visited, products viewed, search queries, and other actions taken within the App. This information helps us understand your preferences, improve our services, and personalize your experience.
• Your content : Information you provide through our Services, products details and history, favorites and other information you provide on our Services, and other information in your account profile.
• Device Information : We may collect information about the device you use to access the App, including the device type, operating system, unique device identifiers, and mobile network information. This information helps us optimize the App for different devices and troubleshoot technical issues.

How We Use Your Information

• Providing Services : We use your personal information to provide the services you request, such as processing orders, delivering groceries, and managing your account. We may also use your information to communicate with you regarding your orders, account updates, promotions, and other relevant information.
• Improving the App : We analyze usage patterns and feedback to enhance and personalize your experience with the App. This may involve using aggregated and anonymized data for analytics, research, and marketing purposes.
• Legal Compliance : We may use and disclose your information as required by law or to enforce our legal rights, such as responding to legal requests, protecting our rights, property, or safety, and complying with applicable laws and regulations.

Disclosure of your Information

• We may disclose your information to our staff, Jesper Apps Software Services who provides us with IT Services, hosting services digital advertising services and other services we need to be able to run our business and third party involved in the delivery of your order, the analysis and support of your use of the website or mobile app.
• Service Providers : We may share your personal information with trusted third-party service providers who assist us in operating the App and delivering the requested services, such as payment processors, delivery partners, and customer support providers. These service providers are required to maintain the confidentiality and security of your information.
• Business Partners : We may share your information with our business partners to offer you joint promotions or services. In such cases, we will ensure that your information is used in accordance with this Privacy Policy.
• Legal Requirements : We may share your information when we believe it is necessary to comply with applicable laws, regulations, legal processes, or enforceable government requests, to protect and defend our property or other rights of Dhanam Store, the users of the website or the public.
• We may also share your personal data with marketing companies who help us analyze the personal data we collect so that we can administer, support, improve and develop our business and services to you.

Data Security We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard practices and technologies to safeguard your data. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Your Choices & Rights

• Account Information : You can update or modify your account information by accessing your account settings within the App.
• Data Access and Deletion : You can request access to the personal information we hold about you or request deletion of your personal information. Please note that certain information may be retained for legal or legitimate business purposes.
• You can exercise your rights towards us by sending an e-mail to the contact e-mail address listed in Contact Details as below.
• Mobile device IDs : If you're using our Services on a mobile device, we may use mobile device IDs instead of cookies, to recognize you. We may do this to store your preferences and track your use of our applications.
• Your preferences : Your preferences and settings such as time zone and language.
• Mobile status : For mobile application users, the online or offline status of your application.
• Location information : Our applications collect real-time information about the location of your device, as permitted by you. When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device's GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to inform you about restaurants in your area or applicable promotions). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.

Changes to the Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy within the App or by other means of communication. Your continued use of the App after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. Contact Us If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [[email protected]]. By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.