Terms and Condition describes:
- Welcome to DHANAM DEPARTMENTAL STORES! These Terms & Conditions govern the use of our e-commerce website, https://www.dhanam.store/ (if applicable), and your shopping experience with us. By using our website, you agree to comply with the terms outlined below.If you do not agree with these Terms & Conditions, please refrain from using our website.
General Terms & User Agreement
- By accessing and using our website, you confirm that you are at least 16 years old or using the website under the supervision of a parent/guardian.
- We reserve the right to modify, update, or discontinue any aspect of our website, including pricing, policies, and product availability, at any time without prior notice.
- Your continued use of the website constitutes acceptance of the latest Terms & Conditions.
Account Registration & Security
- Users may be required to create an account to access certain services.
- You agree to provide accurate and up-to-date information during registration.
- You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
- We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent activities.
Product Listings, Pricing & Availability
- All products displayed on our website are subject to availability.
- We make every effort to provide accurate descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies.
- Prices may change without prior notice, but the price applicable at the time of purchase will be honored.
Product Listings, Pricing & Availability
- All products displayed on our website are subject to availability.
- We make every effort to provide accurate descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies.
- Prices may change without prior notice, but the price applicable at the time of purchase will be honored.
Order Placement, Processing & Payment
- Placing an order on our website does not constitute a confirmed sale. We reserve the right to accept or cancel any order at our discretion.
- Payment must be completed before the order is processed. We accept:
- Credit/Debit Cards
- UPI & Net Banking
- Wallet Payments
- Cash on Delivery (COD) (if applicable)
- In case of payment failure, orders will not be processed until payment is received.
Shipping, Delivery & Order Tracking
- Delivery timelines may vary based on location and logistics partner availability.
- Orders are shipped within 1 business day from the date of purchase.
- We provide tracking details once the order is dispatched. Delays due to unforeseen circumstances (such as natural calamities, strikes, etc.) are not our responsibility.
- If an order is undeliverable due to incorrect address details, additional shipping charges may apply for reattempted delivery.
Cancellation & Modification Policy
- Orders can be canceled within 10 to 12 hours of placement, provided they haven’t been shipped.
- Once dispatched, orders cannot be modified or canceled.
- Refunds for canceled orders (if applicable) will be processed within 5 to 7 working days.
Return, Refund & Exchange Policy
- Our Return & Refund Policy is detailed on a separate page. Customers must refer to that policy for eligibility and conditions.
Intellectual Property Rights
- All content on this website, including text, images, graphics, and branding, belongs to DHANAM DEPARTMENTAL STORES.
- Unauthorized reproduction or misuse of our content is strictly prohibited.
Limitation of Liability
- DHANAM DEPARTMENTAL STORES is not liable for any damages, losses, or disruptions arising from the use of our website.
- We are not responsible for issues related to third-party payment providers, courier services, or software errors.
Dispute Resolution & Governing Law
- In case of disputes, we encourage customers to first contact our support team for resolution.
- These Terms & Conditions are governed by the laws of India. Any legal matters shall be subject to the jurisdiction of Hosur, Tamil Nadu.
Dhanam Departmental Stores
